For CROs and revenue operations leaders
Orders in, records clean, renewals ready.
For mid-market and small enterprise companies, roughly 200 to 2,500 staff. We run order entry, CRM data upkeep, renewal preparation and commission checks with governed AI agents, and take a capped share of the verified gains.
What we run.
The admin behind the revenue number, where errors cost margin, slow cash and take time away from selling.
Order entry
Orders read from email, PDF and portal uploads, checked against price lists, terms and stock, and entered in your ERP. Measured on order cycle time and error rate.
CRM data upkeep
Accounts, contacts and opportunities kept complete and de-duplicated, and matched to what your ERP says each customer actually bought. Measured on record completeness and duplicates removed.
Renewal preparation
Renewal files built ahead of term: contract terms, usage, pricing history and open service issues in one place for the account owner. Measured on renewals ready on time.
Commission checks
Commission calculations checked against closed deals, plans and splits before payout, with variances flagged to your team. Measured on variances caught before payroll.
From first conversation to managed service.
Executive Value Day
A one-day session with your leadership to find where AI creates value, ending in an opportunity charter.
Business Process Workshop
Fixed price. Maps the processes in the charter and pulls the baseline from your own systems.
Proof of Value
Paid and time-boxed. Runs on your data, with every outcome in the Evidence File.
Managed service
Run fee plus capped gain-share, reviewed against the baseline every year.
Illustrative example
A $250M-revenue manufacturer taking 3,000 orders a month by email and PDF, with eight people on order entry and CRM admin. The numbers below are for illustration, not a quote.
| Line | Annual (US$) |
|---|---|
| Five people’s time returned to higher-value work | 350,000 |
| Order errors down from 3% to 1% of 36,000 orders: 720 fewer credit notes and re-ships at about $150 each | 108,000 |
| Verified annual value | 458,000 |
| Run fee ($10,000 a month) plus 25% gain-share | 234,500 |
| Value the client keeps | 223,500 |
Gain-share is capped each year and only paid on value verified against the agreed baseline.
Agents work behind your sales team.
- Your team keeps every customer and prospect conversation
- Anything sent to a customer, such as a renewal quote, is reviewed before it goes
- Pricing exceptions and discount approvals stay with your people
- Every change to your CRM or ERP sits in the Evidence File, with the source document behind it
Built on ETT Group delivery work
Agentic MSP runs the kinds of processes ETT Group has already automated for clients, including sales order processing.
Revenue leader questions.
What size of company is this for?
Mid-market and small enterprise companies, roughly 200 to 2,500 staff, with a sales operations or order management team doing this work by hand today.
Do agents talk to our customers or prospects?
No. This is back-office work. Agents prepare orders, records and renewal files; your sales and account teams keep every customer conversation. Anything sent to a customer is reviewed before it goes.
Which systems do you work in?
The CRM and ERP you already run, plus email and shared inboxes. We use APIs wherever they exist and UiPath robotic process automation only where they do not. Results are written back to your systems of record.
Which gains do you share in?
Only the ones agreed in writing and measured against your baseline, such as hours returned to your team, fewer order errors and credit notes, or a shorter order-to-invoice time. Gain-share is capped each year.
Do agents replace our sales operations team?
No. They take the routine volume, such as keying orders and tidying records, so your team can work on pricing, forecasting and the deals that need a person. We bill for verified outcomes, not seats.
The same service across the business.
For the COO
Business operations
Document intake, customer and supplier onboarding, casework support and records updates. Measured on turnaround, backlog and hours returned.
For the CFO
Finance operations
Order-to-cash, payables intake, reconciliations and control testing. Measured on DSO, error rates and hours returned.
Small business
Insurance agencies
A standard servicing pack for independent agencies, paid per verified transaction.
Start with the revenue process that leaks most.
The workshop gives you a baseline from your own data, whether or not you go further.